Terms and conditions

Terms of Service

Effective Date: May 5, 2026
Website Name: Foshan Laser / Foshan Laser Technology Service Platform
Operating Entity: Foshanlaser
Contact Number: 15088011420
Email: 99552762@qq.com

Welcome to this website. Before browsing, making inquiries, submitting forms, booking services, or conducting business communication with us, please carefully read these Terms of Service. By continuing to access or use this website, you are deemed to have read, understood, and agreed to be bound by these Terms.

1.Scope of Services

This website mainly provides information display, consultation, and service booking for the following services:

  1. Repair and fault diagnosis of laser cutting equipment;
  2. Repair, inspection, maintenance, and technical consultation for laser sources;
  3. Upgrade and retrofit of CO₂ laser equipment to fiber laser systems;
  4. Consultation on laser equipment spare parts, consumables, optical lenses, and related accessories;
  5. Machine tool maintenance, servicing, accuracy inspection, and operating condition assessment;
  6. Machine relocation, installation, commissioning, and technical support;
  7. Evaluation, refurbishment, retrofit, and related consultation services for used machines;
  8. Other technical services related to the repair, maintenance, and retrofit of laser equipment.

The content displayed on this website is for service introduction, technical communication, and preliminary consultation purposes only. It does not constitute an absolute commitment regarding any specific equipment fault, repair result, or business transaction outcome.

2.Service Booking and Quotation

Users may contact us by phone, WeChat, website form, email, or other methods for consultation or service booking.

We will provide a preliminary assessment and quotation based on factors such as the equipment model, fault symptoms, on-site conditions, spare parts requirements, service location, and repair difficulty provided by the user.

All quotations are only preliminary estimates unless formally confirmed in writing. The final service price shall be subject to the quotation, service order, contract, WeChat records, email confirmation, or other written form confirmed by both parties.

If an on-site inspection reveals that the actual fault, repair difficulty, spare parts requirements, or working conditions are inconsistent with the user’s prior description, we reserve the right to adjust the repair plan, service period, and quotation according to the actual situation.

3.User Obligations

When using this website or booking services, users shall ensure that the information provided is true, accurate, and complete, including but not limited to:

  1. Contact person’s name, phone number, WeChat ID, or email address;
  2. Equipment brand, model, serial number, and service life;
  3. Fault symptoms, alarm information, and repair history;
  4. Equipment location and on-site working conditions;
  5. Other necessary information related to service assessment.

Users shall not use this website to engage in the following activities:

  1. Submitting false, misleading, or rights-infringing information;
  2. Maliciously attacking, interfering with, or damaging the website system or server;
  3. Copying, scraping, or distributing website content without authorization;
  4. Impersonating others to make inquiries, place orders, or publish information;
  5. Engaging in any activity that violates laws and regulations, business ethics, or the legitimate rights and interests of third parties.

4.Technical Service Statement

Laser equipment is high-power and high-precision industrial equipment. The actual repair result may be affected by many factors, including equipment condition, service life, maintenance history, spare parts quality, on-site environment, and operation methods.

We will provide reasonable inspection, repair, maintenance, and retrofit recommendations based on professional experience, but we do not guarantee that all equipment can be fully restored to its original factory condition.

For old equipment, discontinued equipment, severely damaged equipment, or equipment lacking original technical documentation, repair results may involve uncertainty. We will try our best to explain the relevant risks to users before providing services.

For services involving equipment retrofit, system upgrade, relocation, installation, commissioning, parameter adjustment, or similar work, users shall ensure that they legally own the equipment or have sufficient authorization, and shall ensure that the site has safe working conditions.

5.Spare Parts, Consumables, and Third-Party Brand Statement

This website may display or mention certain equipment brands, models, part names, or industrial equipment trademarks solely for the purpose of describing compatibility, service targets, technical experience, or equipment identification.

Unless expressly stated in writing, this website has no agency, authorization, affiliation, cooperation, or official certification relationship with any relevant original brand, equipment manufacturer, or trademark owner.

For spare parts, consumables, or alternative parts provided by this website, if they are not original factory parts, we will try our best to inform users before the transaction. Users may choose original parts, alternative parts, refurbished parts, or repaired parts according to their actual needs.

Users shall decide whether to adopt the relevant spare parts or repair方案 based on equipment safety requirements, processing accuracy requirements, and production risks.

6.Intellectual Property Rights

The text, images, videos, cases, technical descriptions, layout design, icons, logos, promotional materials, and other content on this website are legally protected by intellectual property rights owned by the website operator or relevant rights holders, unless otherwise stated.

Without permission, no organization or individual may copy, reproduce, modify, distribute, use for commercial promotion, or create derivative works from the content of this website.

If this website references third-party brands, product images, technical materials, or publicly available information, the rights belong to their original rights holders. If any rights holder believes that relevant content has been used improperly, they may contact us for handling.

7.Case Display and Information Accuracy

This website may display certain repair cases, customer feedback, equipment photos, fault handling records, or service scenarios. Such content is used only to demonstrate technical capability and service experience, and does not mean that the same results can be achieved for all similar equipment or faults.

For information involving customer names, equipment numbers, on-site photos, chat screenshots, or similar content, we will try our best to apply necessary anonymization or desensitization. If a customer believes that any displayed content involves privacy, trade secrets, or is unsuitable for public display, they may contact us for deletion or modification.

8.Fees, Payment, and Refunds

Specific service fees, payment methods, payment milestones, spare parts costs, travel expenses, on-site inspection fees, repair fees, and warranty scope shall be subject to the quotation, service order, contract, WeChat records, or email confirmation actually confirmed by both parties.